You can help us by reporting unattended bags or suspicious activity to staff or a police. These are included in the daily government press briefings, and we provide further. Report complaints against bus drivers via tfl on their site or by phone 0343 222 1234. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. Cameras follow trainee drivers at arrivas bus driving schools as they. If you have been a victim of a crime on the transport system, or experienced antisocial behaviour, you should report it to the police. The bus driver doesnt need to tailgate me at speed. In theory the journey from work to the station should be about half the time of walking all the way, if the bus is taken as part of the journey. Set ambitious targets for bus passenger journey times and put onto tfls scorecard in 201718 for the first time. With critical bus safety monitoring and reporting, tfl expects bus drivers to work for free dear safer oxford street blog reader, over the past three and a half years, tfl bus drivers and i have revealed many of the systemic safety problems in tfls bus operations. This training programme focuses on increasing driver awareness of vulnerable road. Journey planner more options now available digital blog. Unless tfls proposals for a fatigue reporting system are given real teeth it will make little difference.
Bus drivers fear for their safety as lockdown eases bbc news. Transport for london tfl will administer this retention payment scheme through its route operating agreements with bus operators who are the bus drivers employers and this decision seeks approval from the mayor to transfer. I am extremely furious about the lack of manners bus drivers seem to have nowadays. Wheelchair user trapped 40 times on buses in london. Since 1998, the law has required that when 3 or more children aged between 3 and 15 years are carried on an organised outing in a minibus, larger minibus or coach. Tfl must tackle bus driver exhaustion demands unite. Tfl stakeholder communications to bus drivers page. Bus stations evaluation changed from quarterly to annual for 201516, with the survey running in q4 only. Unless tfls proposals for a fatigue reporting system are given real teeth it will make little difference, murphy went on to say. If a driver is found working after their licence has expired, they will be. On some occasions, we may need to share your information with bus operators for these purposes. Transport for london, and the other functional bodies where appropriate.
Wheelchair user chris stapleton is fedup after being trapped 40 times on arriva and london generals buses. Tottenham hale regeneration scheme, a1055 watermead way n17 all directions at the junction of a503 hale road and the hale and ferry lane and monument way various lane restrictions and phased closures during the tottenham hale regeneration scheme. Transport for london tfl has unveiled tough new measures which are hoped to improve road safety by tackling bus driver fatigue. You can find performance tables for all londons bus routes and boroughs below. The bus driver needs to wait until i get around the corner. The safety of the general public and workers is being placed at risk because of fatigue being suffered by london bus drivers. Tfl was created in 2000 as part of the greater london authority by the greater london authority act 1999. A driver will lose their licence if they are found to have acted in an inappropriate way towards a passenger. The second in this series of posts looks more broadly at journey planner, offering an introduction to how data is made available on the system, from the research stage through to release because we aim to ensure the system is as accurate and as broadranging as possible, we have recently increased the frequency of our data updates, which are now up to five times a week. Transport for london tfl requested independent research services regarding fatigue in london bus drivers. Tfl is to also deliver its in the zone safer urban bus driver training to all 25 thousand london bus drivers by the end of 2016. First up, a few miscellaneous reflections on last weeks travels monday 18th june to oxenholme and the new west coast railways operated fillin parttime train service to windermere while northern continues its may timetable meltdown. For every more reliable, quicker bus journey, there is the increased risk.
Customer service and operational performace report transport for. Find live bus arrival information for all of our bus stops via our buses page. Driver seemed well stressed out he was absolutely yelling abuse at other road users not the people boarding or using the bus tho and some of it was clearly audible to all the passengers on the bottom deck and probably some of the ones at the front of the. Every journey matters to us and we do all we can to make sure the transport. Transport for london tfl, its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. No wonder, then, that they are not always twinklyeyed paragons of civility. Thirty six per cent had a close call due to fatigue in the last 12 months, 17 per cent had actually fallen asleep at least once while driving and five per cent had been involved in at least one accident in the last year due. High frequency bus route performance in quarter 1 is better than previously reported q4 201617, and the same period in q1 201617. Additionally, the company almost seemed to chastise the complaining passengers, reminding them that their staff is made up of diverse individuals. Bus drivers deal with two wellknown stress inducers. The low pay culture is a fundamental source of fatigue. Tfl 201718 quarter 1 performance report apriljune 2017. Passes are also valid on local bus services run by other bus companies outside the tfl bus network anytime at the weekends and on public holidays. Let us know about safety and security issues online using our online reporting forms.
Tfl has set out new measures to tackle bus driver fatigue. Transport for london tfl and arriva london have joined forces to make the sixpart series, which screens on itv. Information on how new developments in london might require changes to tfl s bus network. Journey planner for bus, tube, london overground, dlr, tfl rail, national rail, tram, river bus, emirates air line, coach. The research reported here was commissioned by tfl to understand the present situation with regard to fatigue and this report provides a roadmap to investigate solutions and to delve deeper into some of the observations made by the authors. Londons bus drivers deserve a better deal there is a long way to go before the capitals bus drivers union achieves its goals, but todays strike at least means that their deserving case. Its peak morning commute time in the capital of the united kingdom and the live bus arrival service on transport for londons website, sms and apps powered by tfls api feed has been unavailable since 3am. This report sets out the main areas of customer complaints and steps being taken to address them. Problems with rude or angry bus drivers fixmytransport.
A south london bus driver is urging transport for london and sadiq khan to put drivers lives before profit as the number of tfl workers dying with covid19 rise to 18 today. As the driver of a bus, coach or minibus, you must use a seat belt if theres one fitted in your vehicle, unless youre reversing or you have a medical exemption certificate. Londons bus drivers deserve a better deal uk news the. Bus passenger journeys in england increased by around 15% between 2004 to. Transport for all tfa members demand better training for londons bus drivers imagine pressing the bus bell when you want to exit, but instead of opening the door the driver keeps the doors closed and drives off with you still. Livingstone and wetzel remained in office until the. The report found that 21 per cent of bus drivers had to fight sleepiness at least two or three times a week. If you see an issue with roadworks, or broken bus stops and shelters, the quickest way to let us know is to report a problem with our street care reporting tool. The complete set of data local bus passenger journeys is available view this data in an interactive chart. According to the daily mail, transport for london tfl not only refused to reprimand the muslim driver but merely issued a meager apology to passengers and promised to remind the driver that he should pray during rest periods. It gained most of its functions from its predecessor london regional transport in 2000. The department provides statistics on use of the transport system during the coronavirus covid19 pandemic.
I noticed on at least 4 separate occasions that there were people running along the road desperately flagging the bus down. Ideally youll want licence plate, time, date and location of incident, number of the bus and a description of the driver. Tfl response to gla transport committee report on bus. He didnt even give me time to touch it on the yellow pad and he let the man in front of me in and when i stepped in he screamed and said, who told you to come in get the out.
Any complaint about a bus driver would be logged and passed on the relevant bus operator. Bus route information is based on up to two years data. The confidential bus driver and the safer cyclist cycling uk. Yesterday midafternoon got on a bus for a short bus journey sw9se24 on the 37 route. We are currently devising a metric for consistent measuring and reporting of. Bus operators, drivers,freight industry,u,environment,low emission zone,roads,deliveries,driving. Bus drivers have expressed concerns over their safety as lockdown measures ease and passenger numbers rise. Where the driver of the bus is in contravention of the bus operators alcohol and drug management policy. The latter included introducing safety incentives in bus company contracts and developing a safety scorecard for bus companies. For reporting purposes, a bus incident is a circumstance, act or omission, including. Reported issues from last weeks travels busandtrainuser. Tube, overground, dlr, trams, tfl rail, tflmanaged stations and the elizabeth line previously crossrail buses rivers emirates. Transport for london tfl was created in 2000 and is the integrated body responsible for the capitals transport system.
The role of the garage manager the recipient of many communications from tfl. I am very sorry that the leadership of unite is intent on disrupting the journeys of londons 6. Remember, you dont have to be the victim of hate crime to report it. Posted 19th june 20 by myfanwy in advice, problems with buses. I had to go swimming i hackney and was rushing home since i needed to study. In january, london bus drivers will be able to report confidentially safety concerns through ciras confidential incident reporting and analysis system, just as rail workers have since ladbroke grove. It is an offence for a taxi or phv driver to work without a valid licence and any driver that continues to work after their licence has expired is also likely to invalidate hire and reward insurance. The first chair was thenmayor of london ken livingstone, and the first deputy chair was dave wetzel.
For every more reliable, quicker bus journey, there is the increased risk of sharper braking. Duncan dollimore asks whether this is merely a london bus story, or potentially a major step. The bus operating company then deals with the driver according to their. Will judge, head of future ticketing, transport for london. In order to drive and embed any cultural change within the bus service, tfl recognise there is a need to collaborate closely with operators and communicate effectively with bus drivers. Transport for london bus driver quailty assurance abellio. You can report anything youve seen happening to someone else, or report it on their behalf if they dont want to. A collision with any person, vehicle, infrastructure, obstruction or object. A safety complaint is related to the mechanical condition of the bus bald tires, brakes that might be faulty, lights not properly operating, etc. Preparing for a bus journey dvsa safe driving for life. The driver was pretty heartless at least once when he failed to stop and wait a few seconds for his intending passenger after all, theres no. Itv teams up with tfl for bus driver documentary londonist. Its 23 minutes to walk and about 1012 minutes with part of the journey by the bus but only if its on time. Travel in london reports summarise trends and developments in travel and.
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